Straightforward details to help guide your shopping experience.

Order timing

Packaging specs

Return process

All parcels are carefully packed and dispatched from our shop Monday through Friday within 48 hours of purchase.

Goods are securely wrapped in sturdy, eco-friendly paper packaging designed to protect fragile ceramics and textiles safely in transit.

We offer a straightforward 30-day return window for unused items in their original packaging. Simply reach out to start a return.